US Robotics 56K MESSAGE MODEM - QUICK FOR WINDOWS Betriebsanweisung

3Com U.S. Robotics56K Message ModemUser’s Guide & Reference

6 56K Message Modem4. Once you have recorded your Personal Message, click on the‘Download’ button in order to send your Personal Message to themodem.F

User’s Guide 7Remote Voice Retrieval - whilst the modem is in Independent mode -To access your Voice messages remotely, you need to dial into the 56KM

8 56K Message ModemTelephone Handset DTMF Digits forRemote Message RetrievalDigit(s) Function---------------------------------------------------------

User’s Guide 91) Setup Independent Fax modeSet the phone number in the application (number is stored inthe flash memory of the modem) and then enable/

10 56K Message ModemPart I : External ModemInstallationPart I of this manual covers the installation of your external 56KMessage Modem. The instructi

User’s Guide 11How to Connect the Modem1. Turn off your computer and any attached devices, such as a printer.2. Connect the serial cable to the modem

12 56K Message Modem6. Turn your modem on.7. Turn your computer on.8. Start Windows 3.x.Congratulations! You are ready to start using your 56K Message

User’s Guide 13How to Find Out Which Version of Windows 95 You Have1. With the right mouse button, click the My Computer icon on yourdesktop.2. Click

14 56K Message ModemWARNING: The phone socket you’re going to use must be for anANALOGUE phone line. Most office phones are wired throughDIGITAL line

User’s Guide 15How to Move Through the Screens You See WhenWindows RestartsIf you have Windows 95 Version 950 or 950a:1. When Windows 95 restarts, it

This manual covers installation and operating instructions for thefollowing modem:• 3Com U.S. Robotics 56K Message Modem external modemIMPORTANT ME

16 56K Message Modem4. You can verify that the install was a success. When your desktopreturns, click the Windows Start button and point to Settings.

User’s Guide 177. In the “Modems Properties” screen, you should see a description foryour modem. This indicates that your new 3Com U.S. RoboticsMessag

18 56K Message Modem8. Next, click the Diagnostics tab at the top of the “ModemsProperties” screen. Write down the COM port number for yourmodem. You

User’s Guide 193. Once Windows finishes loading the information from the disk, youshould verify that the modem installation was a success. When yourde

20 56K Message Modem5. In the “Modems Properties” screen, you should see a description ofyour modem. This indicates that your new 3Com U.S. RoboticsMe

User’s Guide 216. Next, click the Diagnostics tab at the top of the “ModemsProperties” screen. Write down the COM port number for yourmodem. You will

22 56K Message ModemPart II : Beyond SetupPart II includes information which may not be necessary for installingyour modem or voice/fax/data software,

User’s Guide 23Section A: Installing Voice/Fax/DataSoftwareYour modem has been designed and tested using a wide range ofcommunications software packa

24 56K Message ModemFlow Control• For hardware flow control (highly recommended), select RTS/CTS.• For software flow control, select XON/XOFF.NOTE: Di

User’s Guide 25Section B : Troubleshooting and OnlineHelp ResourcesPROBLEM DIAGNOSIS POSSIBLE SOLUTIONThe computer orsoftware will notrecognize themod

Table of ContentsWELCOME TO 56K* INFORMATION ACCESS...1PRODUCT FEATURES...

26 56K Message ModemPROBLEM DIAGNOSIS POSSIBLE SOLUTIONThe modem will notgo off hook to dial ordoes not answer thephone.You may have plugged yourmodem

User’s Guide 27PROBLEM DIAGNOSIS POSSIBLE SOLUTIONYour modem will notconnect at 2400bps with a 2400 bpsmodem.The modem you are tryingto connect with,

28 56K Message ModemPROBLEM DIAGNOSIS POSSIBLE SOLUTIONYourcommunicationssoftware isreporting manycyclic redundancycheck (CRC) errorsand low character

User’s Guide 29PROBLEM DIAGNOSIS POSSIBLE SOLUTIONYourcommunicationssoftware isreporting manycyclic redundancycheck (CRC) errorsand low charactersper

30 56K Message ModemPROBLEM DIAGNOSIS POSSIBLE SOLUTIONYour modem cannotachieve a 56KInternet connection.This modem is capable of56Kbps downloads.Howe

User’s Guide 31If Plug and Play Does Not Detect Your ModemTry the following:1. Click Windows 95 Start and click Shut Down. When asked if youwish to sh

32 56K Message ModemOnline Help ResourcesConnecting to the 3Com BBSTo connect to the 3Com Bulletin Board System, follow these steps:1. Start your com

User’s Guide 333Com offers a number of other on-line technical support options.Choose any one of the following if you need help with your new Modem.In

34 56K Message ModemAre You Still Having Problems?Should you encounter any difficulties with your 56K Message Modemfaxmodem, refer to the manual first

User’s Guide 35Section C : GlossaryCross references are printed in boldface. Cross references withitems in the Command Summary, found in Section D: Te

SECTION C : GLOSSARY ...35SECTION D : TECHNICAL QUICK REFERENCE...

36 56K Message Modemto when the data bits of a character begin and when they end. Theaddition of start/stop bits to each character serves this purpos

User’s Guide 37byteA group of binary digits stored and operated upon as a unit. In userdocumentation, the term usually refers to 8-bit units or chara

38 56K Message Modemdata compression tableA table containing values assigned for each character during a callunder MNP5 data compression. Default val

User’s Guide 39DTEData Terminal (or Terminating) Equipment. A computer that generatesor is the final destination of data.duplexIndicates a communicati

40 56K Message Modemhalf duplexSignals will flow in both directions, but only one way at a time. Inmicrocomputer communications, may refer to activat

User’s Guide 41nonvolatile memory (NVRAM)User-programmable random access memory whose data is retainedwhen power is turned off. On the Modem, it incl

42 56K Message ModemRandom Access Memory (RAM) Memory that is available for use when themodem is turned on, but that clears of all information when th

User’s Guide 43throughputThe amount of actual user data transmitted per second without theoverhead of protocol information such as start/stop bits or

44 56K Message ModemV.32 bisAn ITU-T standard that extends the V.32 connection range: 4800,7200, 9600, 12,000, and 14,400 bps. V.32 bis modems fall b

User’s Guide 45Section D : Technical Quick ReferenceSection D includes information about:• Front Panel Lights (External Modems Only)• Typing Commands•

User’s Guide 1Welcome to 56K*Information AccessThe International Telecommunications Union (ITU) decides thetechnical protocols communications devices

46 56K Message ModemSD Send Data Flashes when computer sends a data bit tomodem.TR Data Terminal Ready ON if modem receives a DTR signalfrom computer.

User’s Guide 47Typing Commands• Type commands in either upper or lower case, not acombination. Use the Backspace key to deleteerrors. (You cannot de

48 56K Message ModemBasic Data Commands<control key>S Stop or restart help screens<control key>C or<control key>K Stop help screens$

User’s Guide 49, (Comma) Pause, See S8 definition; which it’slinked to.; (Semicolon) Return to Command mode afterdialling.“ Dials the letters that fo

50 56K Message ModemL1 Low volumeL2 Medium volumeL3 High volumeMn Operates speaker.M0 Speaker always OFF.M1 Speaker ON until CONNECT.M2 Speaker always

User’s Guide 51Xn Sets result code displayed. Default is X4.Xn SettingResult Codes X0 X1 X2 X3 X40/OK • • • • •1/CONNECT • • • • •2/RING • • • • •3/N

52 56K Message ModemXn (Continued)Xn Setting Result Codes (Continued) X0 X1 X2 X3 X4256/CONNECT 28000

User’s Guide 53Extended Data Commands&$ Displays a list of ampersand (&) commands.&An Enables/disables additional result code subsets.See

54 56K Message Modem&Hn Sets Transmit Data (TD) flow control. See also&Rn.&H0 Flow control disabled&H1 Hardware flow control, Clear t

User’s Guide 55&N10 19,200 bps&N11 21,600 bps&N12 24,000 bps&N13 26,400 bps&N14 28,800 bps&N15 31,200 bps&N16 33,600 bps&a

2 56K Message ModemProduct FeaturesYour 56K Message Modem provides many advanced features. Here arejust a few :Modulation SchemesITU-T V.90 56K standa

56 56K Message Modem&Un Sets floor connect speed when &Un is set above 0.If the connection cannot be established above thisspeed, the modem wi

User’s Guide 57&Wn Writes current configuration to NVRAM templates.&W0 Modifies the NVRAM 0 template (Y0)&W1 Modifies the NVRAM 1 template

58 56K Message ModemS-RegistersTo change a setting, use the ATSr=n command, where r isthe register and n is a decimal value from 0 − 255 (unlessoth

User’s Guide 59Register Default FunctionS8 2 Sets the duration, in seconds, for the pause (,) optionin the Dial command.S9 6 Sets the required durati

60 56K Message ModemRegister Default FunctionS13 0 Bit-mapped register. Select the bit(s) you want on and setS13 to the total of the values in theVal

User’s Guide 61Register Default FunctionS14 0 ReservedS15 0 Bit-mapped register setup. To set the register, seeinstructions for S13.Bit Value Result0

62 56K Message ModemRegister Default FunctionS21 10 Sets the length, in 10-millisecond units, of breakssent from the modem to the computer; applies to

User’s Guide 63Register Default Function7 128 Software compatibility mode. Thissetting disables the codes anddisplays the 9600 code instead.The actu

64 56K Message ModemRegister Default FunctionS33 0 Bit mapped register setup. To set theregister, see the instructionsfor S13.Bit Value Result0 1 Di

User’s Guide 65Register Default FunctionS38 0 Sets an optional delay, in seconds, before a forcedhang-up and clearing of the Transmit buffer when DTR

User’s Guide 3Front Channel Link Rates (Download Speeds)28000, 29333, 30666, 32000, 33333, 34666, 36000, 37333, 38666,40000, 41333, 42666, 44000, 4533

66 56K Message ModemFax CommandsFCLASS=n Sets the mode of operationFCLASS=0 Data modeFCLASS=1 Group 3 Facsimile Service Class 1 modeFCLASS=2.0 Group 3

User’s Guide 67+FTH=n Transmits data framed in the HDLC protocol using the modulation specified by n. (n = 3, 24, 48, 72, 96, 97, 98, 121,122, 145, o

68 56K Message ModemThe Serial InterfaceThe serial interface is a standard developed by the Electronic IndustriesAssociation (EIA). It defines the si

User’s Guide 69Section E : CE ComplianceElectromagnetic CompatibilityThis device complies with the following standards in accordance withEuropean Dire

70 56K Message ModemCTR 21 Approval (in the UK and Ireland only)This equipment has been approved in accordance with CouncilDecision 98/482/EC for pan-

User’s Guide 71Section F : Limited Warranty3Com UK Limited warrants to the original consumer or other end userthat this product is free from defects

4 56K Message ModemSummary of FeaturesKey Features of 56K Message Modem56K Message Modem is the first product to include features that allowthe user t

User’s Guide 5• offers a voice channel feature that includes a built-in condensermicrophone.• includes software designed specifically for use with 56K